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Workspace settings

Change the workspace's name and logo, manage API keys, delete or leave a workspace.

Administration › Settings

This is where you manage what concerns the workspace as a whole. Owners and members can open this page and change the name and logo.

An image that helps you recognise the workspace in the sidebar and the workspace switcher. Useful when you have several workspaces.

Workspace Name

The name the workspace shows under in FlowCaptain. Change it in the Workspace Name field and save with Update Workspace.

On the call: callers never hear the workspace name. The name the assistant answers with is set under Business.

API Keys

Only needed if you use FlowCaptain through the API or your own voice bot platform. Create API Key creates a key; expand the section to see all keys with their status and last use. A key applies to the whole workspace. Everything else is under API keys.

Danger Zone

What you see here depends on your role:

  • Delete Workspace — only for the Primary Owner. All of the workspace's data is deleted; this can't be undone. To confirm, you type the workspace's name.
  • Leave Workspace — for every other member. Afterwards you have no access and need a new invitation. The primary owner can't leave a workspace; they transfer ownership first (see Members).

Good to know

  • Delete versus leave: if you just don't want to see a workspace any more, leave it. Deleting removes it for every member.
  • Deleting fails: if phone numbers are assigned to the workspace and can't be released right now, deleting stops. Try again later or contact support.

See also