Three Places Where Callers Now Learn More
Anyone talking to your assistant should know who they're talking to — and what happens to their data. Three changes toward that.
The AI Disclosure in Every Greeting
The greeting generator in the dashboard now writes the note that an AI assistant is speaking into every suggestion. The default greeting contains it too. Anyone using the generator meets the transparency obligation of the EU AI Act (Article 50) automatically. If you write your own greeting, make sure to keep the disclosure.
An Information Page for Callers
At flowcaptain.com/caller-information, callers can now read in German and English what happens to their data: that they spoke with an AI, that calls are not recorded, how long transcripts are kept, and who is responsible for the processing. The page is linked from the footer.
AI Labels on the Blog
The header images of our blog articles are AI-generated and now carry the official EU label for it. Below every article, a note says it was created with AI assistance and editorially reviewed. We follow the rules we recommend to our customers.