See Every Conversation as It Happens
FlowCaptain now shows you a live transcript of every active call — directly in your dashboard. Watch what your AI voice agent is saying and how your customers respond, in real time.
Live Monitoring
Open the Live View from your dashboard to see all active conversations. Each call shows the caller info, call duration, and a scrolling transcript. You always know what's going on — without having to listen in.
Call Transfer
Sometimes a conversation needs a human. When that happens, your voice agent can transfer the call to your team — with the full conversation context attached. Your team member knows exactly what was discussed before picking up. No "can you repeat that?" moments.
Post-Call Summary
After every call, you receive an email with the full transcript and a summary of what happened — bookings made, cancellations, or transfer reasons. Everything in one place.