Your Assistant Now Knows Your Business
Callers don't just ask for appointments — they want to know what something costs, where to find you, or whether you offer a certain service. With the new business profile and knowledge base, your assistant answers these questions right in the conversation.
Business Profile
Enter the basics once, in one place: name and industry, address, contact details, and general information about your business. Your assistant uses them automatically on every call — no configuration required.
Knowledge Base
For everything beyond the basics, there's the knowledge base. Three ways to add knowledge:
- Create free text — type in your price list, FAQ, or directions directly
- Upload a file — PDF, DOCX, or TXT, such as your existing price list
- Import a URL — the content of a web page is picked up automatically
As soon as an entry is processed, the knowledge is available to your assistant. No prompt engineering needed — you maintain content, FlowCaptain turns it into answers.