Multiple Services, One Appointment
Callers can now combine multiple services in a single appointment — for example, "oil change and tire rotation." FlowCaptain automatically calculates the total duration and finds matching time slots.
Two Appointment Types
Calendars support two fundamentally different modes.
In-house — Customer is present
Classic appointments like consultations or meetings. The caller gets a specific day and time: "Your appointment is on Thursday at 2:00 PM."
Drop-off — Customer drops off item
Jobs like repairs or tailoring where the customer leaves the item. The caller gets only the day: "We can schedule the repair for Thursday." The exact time is internal — only visible to your team.
Smart service matching
Callers don't need to say the exact service name. FlowCaptain recognizes abbreviations, partial names, and even typos to find the right service.
Services can be managed directly in the dashboard with individual durations and types.