Caller Verification & Booking Protection

SMS verification before booking, duplicate detection, and automatic rate limiting protect against abuse and accidental double bookings.

Protecting Your Calendar

FlowCaptain now safeguards your calendar with multiple layers of protection — from identity verification to automatic abuse detection.

SMS Verification

Before booking, the caller can be asked to confirm an SMS verification code. This ensures the provided phone number actually belongs to the caller — preventing false bookings from incorrect numbers.

Duplicate Detection

FlowCaptain automatically detects when the same person tries to book the same service on the same day — for example, from an accidental retry or a dropped call. Double bookings are prevented without blocking the caller.

Automatic Rate Limiting

Unusually high booking attempts from the same phone number or API key are automatically detected and throttled. Your calendar stays protected from spam and automated abuse.