When People Call You
Missed calls leave no trace — that's the problem FlowCaptain is built for. With the assistant on the phone, every call becomes a data point, and you can now see them in the dashboard.
The Analytics Page
Under Analytics in your workspace you'll find three views for the last 14 days, each in your time zone:
- Calls per day — how many calls your assistant answered on each day
- Calls by weekday — whether Monday really is the busiest day
- Calls by hour — how many calls come in after closing time or before you open
The distribution by hour in particular shows many businesses for the first time how many customers call when nobody would be at the phone.
On the Home Page
The overview of your workspaces shows "Calls this week" and "Appointments booked" per workspace — at a glance, without opening the workspace.
For API Users
Businesses that connect FlowCaptain through the API additionally see API requests per day, the distribution of request results (available, fully booked, outside hours, errors) and the languages of the requests on the same page.
Good to Know
Counting of phone calls starts on 26 August 2026. Older calls don't appear in the charts.